Villa Booking Terms & Conditions.

*The following Booking Conditions together with all information contained on this website and associated documentation form the basis of your contract with (“we”, “us” and “our”) . Please read them carefully as they set out our respective rights and obligations.

In these Booking Conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them as the context requires. “Holiday” and “arrangements” means your property booking.

For all bookings, the party leader must be at least 18 years of age at the time of booking, and must be authorised to make the booking on the basis of these Booking Conditions by all persons in the party. The party leader is responsible for making all payments due to us. All communications will be sent to the party leader.

Once we have received your go ahead and the booking deposit, we will confirm your holiday by issuing a Vacation Rental Voucher. This will be sent to you by e-mail . Please check this confirmation carefully as soon as you receive it. Contact us immediately if any information which appears on this or any other document appears to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracy in any document within ten days of our sending it out to you.

**Prior to departure it is essential that you provide us with the names and ages of all persons in your party. This can be done by email .

The cost of your holiday

Prices on our website are quoted in Sterling . You must confirm your booking in British Pound Sterling. The price you pay will be the price we agree with you when you book and subsequently confirm on your Booking Enquiry and your confirmation Rental Voucher. All payments (deposit and balance) must be paid in the same currency as that confirmed at the time of booking.

The maximum occupancy of our villa(which includes adults and children) is clearly stated on the Vacation Rental Voucher. The maximum possible size of your group and the numbers of bedrooms at your disposal will be clearly stated on your confirmation Rental Voucher. If the villa can accommodate more people and/or has additional bedrooms then it may be possible to add these upon payment of a supplement.


In order to confirm your booking, as appropriate, a non refundable deposit of 25% of the total cost of the booking must be paid by bank transfer.

The balance of the cost of your booking will be agreed at the time of booking. The balance payment must be paid in the same currency as the deposit or to be arrainged .

Your contract

A binding contract between you and us comes into existence as soon as any payment is received.

We both agree that Italian law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) . We both also agree that any claim (and whether or not involving any personal injury) must be dealt with by the Courts of Italy only.


It is important and in your interest that you take out adequate travel insurance. As a minimum this should include cover for medical expenses, personal accident, repatriation in the event of illness or accident, loss or damage to/of personal possessions or money, cancellation charges and legal liability to any third party (which should include cover for all sums which you may become legally liable to pay as damages or costs in case of loss or damage to your property or its contents during your stay.

Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs.

Changes by you

Should you wish to make any changes to your confirmed booking, you must notify us in writing as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests.

If you wish to increase your party size this will only be possible if the villa can accommodate the additional persons and there may be a supplement to be paid if you have booked the property for reduced occupancy.

If you wish to transfer your booking to someone else, the transfer must be to a person or persons who agree to our Booking Conditions and who meet any requirements of the property in question. If in our reasonable opinion, the property is not suitable for the person or persons to whom you wish to transfer the booking, we reserve the right to refuse to make the transfer. If these transfer conditions are not met, your booking will be treated as cancelled by you and you will have to pay our cancellation charges. If you want to change the date of your booking, this will be treated as a cancellation of your original booking and a new booking will be created where the change can be made.

Cancellation by you

Should you need to cancel your booking after confirmation, the party leader must immediately advise us in writing. Your notice of cancellation will only be effective when it is acknowledged by email (which we will do as soon as possible). The following cancellation charges will be payable. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total invoice cost excluding any amendment / cancellation charges which have already been incurred.

Period before departure within which written notification of cancellation is acknowledged by us

Cancellation charge (% of total invoice)

More than 90 days


89 to 61 days


60-30 days


30-0 days


Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy. Claims must be made directly to the insurance company concerned.

Changes by us

Occasionally, we have to make changes to and correct errors in the Rental Voucher and on the website both before and after bookings have been confirmed. Rarely, we may also need to cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so.

Cancellation of a confirmed booking you will receive a full and quick refund of all monies you have paid to us.

Very rarely, we may be forced by "force majeure" (see below) to change or terminate your contracted arrangements after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to pay you any compensation or meet any costs or expenses you incur as a result.

Force Majeure

Except where otherwise expressly stated in these Booking Conditions, we regret we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage, loss or expense as a result of "force majeure". In these Booking Conditions, "force majeure" means any event or circumstances which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events are likely to include ,property mechaniclal problems, power failure, plumbing, earthqake, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster (whether actual or threatened), adverse weather conditions, volcanic eruptions, fire, flood, epidemic, closure, restriction or congestion of airports or airspace and all similar events or circumstances outside our control.

Behaviour and Damages

When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid direct at the time to the property owner or manager of the villa. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. Where damage is not identified until after your departure, we reserve the right to subsequently request full payment for this. If you fail to make payment when required, you will be responsible for meeting any claims subsequently made.

We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority (for example a property owner or manager), you behave in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate the holiday of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the property and cease use of any other service. We will have no further responsibility toward such person(s). No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination. Please note animals and pets are NOT allowed without prior written permission from us.

Swimming Pool

Swimming pools by their very nature carry their own inherent risks. You must ensure that you and all members of your party take great care when using or being near the swimming pool at the villa. You should for example make sure you and all members of your party are aware of the depth(s) (including the location of any change of depth) and layout of the pool by physically checking it prior to use. Please note, depth markings may not be always accurate. All persons should walk rather than anywhere on the property or near the pool and read the pool notices . You must ensure that no-one dives into the pool at any time or enters it while under the influence of alcohol. You must check the pool every day before use and report any apparent defects. All access points to the pool are gated for added safety. Children must be supervised at all times by a responsible adult. We the property owner have no liability for any death or personal injury arising from use of or connected with the swimming pool except to the extent that such liability cannot be excluded by law. We the property owner have no liability for any death or personal injury which results from failure to comply with the above requirements.

Wildlife and the surrounding area

The property owner cannot be held responsible for the presence of any animals or insects at the villa’s grounds.

Please note that our villa is located in the country area, where wildlife such as birds, lizards, and insects are as natural a part of the landscape as the grass and the trees. It would not be particularly unusual to encounter animals, such as cats ( belonging to nearby locals). Insects and animals can be attracted to swimming pools, nearby local vegetation and to food left out following an al fresco meal. We would urge you to keep doors and windows closed as far as practicably possible and to clear all remains of food following all (outdoor and indoor) meals. Please do not purposefully feed any local animals – it will encourage them to return and they may not be so welcome to the next guests.

If you suffer from allergies triggered by animals, please let us know before booking .

The property owner cannot be held responsible for noise or disturbance which comes from beyond the boundaries of the property or which is beyond the owner's control.

We ask that you are respectful of the local situation including any neighbours and do not make undue noise or cause disruptions which might disturb other people or wildlife during your stay.

- The owner or his/her agents or representative may access the property from time to time during your stay for routine maintenance (garden, swimming pool, etc.) or in the event of an emergency.

We provide free internet service, but we will not be responsible if there is a service disruption from the provider, or any financial loss for not being able to connect on the Web.